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CUSTOMER SERVICE

DISCLAIMERS

Disclaimer for US Orders

US customs backlogs for International goods are causing congestion and additional inspections, which may delay final delivery. These delays are outside our direct control. If your order is significantly delayed beyond the estimated timeframe, please contact us so we can work with you on an appropriate solution in line with your consumer rights.

USPS is addressing the issue, but processing remains slow and needs further improvement.

TALACOLLECTION will ship your orders as soon as possible, however we have no control on the processing speed of the US Customs.

Contact Details

ADDRESS:

TalaCollection Warehouse
(No public or Walk-ins)
56 Bond Street
Mordialloc, VIC 3195

This is our fulfilment warehouse and registered business address. This site is not open to the public and cannot accept walk-in visits, pickups, or in-person returns. All orders, returns, and exchanges are handled online.

CONTACT NUMBER:
+61 3 8844 4866

Office Hours:
Monday - Friday
9:00am - 6:00pm AEST

Email our team:
support@talacollection.store

ABN
86 136 525 641

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Our Customer Care Promise

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Contact Details